This policy explains how Roof Testing Solutions ("we", "us") collects and uses personal information through this website. We are committed to protecting your privacy and handling your data in line with UK data protection law, including the UK GDPR and the Data Protection Act 2018.
Who we are
Roof Testing Solutions provides specialist roof testing and roof survey services. If you have any questions about this policy or your data, contact us at admin@rooftestingsolutions.co.uk or on 07903 770637.
Information we collect
When you send an enquiry through our contact form, we collect the details you provide: your name, email address, phone number, property location, the service you are interested in and your message. If you email or call us, we collect the information you choose to share.
How we use your information
- To respond to your enquiry and provide a quote
- To arrange and carry out the survey or testing you request
- To keep records of the work we have carried out
We rely on our legitimate interest in responding to enquiries, and on taking steps at your request before entering into a contract. We do not sell your information or use it for unrelated marketing.
Who we share it with
Contact form submissions are delivered to us by email using Web3Forms, which processes the data on our behalf. The website is hosted by Cloudflare, which may process technical information such as IP addresses to deliver and protect the site. Fonts are loaded from Google Fonts, which receives your IP address when the page loads. We do not share your details with anyone else unless required by law.
Cookies
This website does not use cookies for tracking or advertising. If this changes, we will update this policy and ask for your consent where required.
How long we keep it
We keep enquiry information for as long as needed to deal with your enquiry and any work that follows, and to meet our legal and accounting obligations. After that, it is securely deleted.
Your rights
You have the right to access, correct or delete the personal information we hold about you, to object to or restrict how we use it, and to ask for a copy of it. To make a request, email admin@rooftestingsolutions.co.uk. If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.
